HOTEL MANAGEMENT COURSES
Hotel Management is an area of study that covers a wide range of topics concerned with the operational aspects of hotelier ……. It is a job to coordinate the many operational tasks of running a successful hotel
Managing a hotel requires knowledge and skills within a wide variety of fields
We have 6 courses at Zanzibar Alliance Center 1. Food & Beverage Services 2.Food Production 3. Front Office 4. Front Office 5. House Keeping 6. Tour Guiding
FOOD & BEVERAGE SERVICES
Food and Beverage Services is process of preparing presenting and serving of food and beverages to the customer through restaurants. food stalls etc
We have short courses for 3,6,and 9 month then we connect all the students for another 3 month for field attachment at 5 star hotel Zanzibar Island.
FRONT OFFICE
The front office is the part of company that comes in contact with clients, such as the marketing sales,and service departments
The function of front office is to directly get in touch with customers,and it is usually the first place that customer get to when they arrive to the company
The front office in a hotel is a department responsible for the sale of hotel rooms through systematic method of reservation followed by registration and assigning rooms to the guests
The front office holds prime inputs in view of basic nature of business of a hotel
For the front office we offer 3, 6 and 9 month short courses then we send the students for 3 month field attachment to the 5 star hotel Zanzibar
FOOD PRODUCTION
Food Production is a department which is involved in preparation of food. A process, in which raw materials are cooked, combined and transformed to make a dish so that it can be eaten by humans or animals
We offer a student 3, 6, 9 month short courses then we send a student to for field attachment in a 5 star hotel in Zanzibar Island for duration of 3 month
HOUSE KEEPING
Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of rooms, food, beverages and other minor services such laundry, health club spa and so on
The house keeping department is responsible to keep the following areas clean and tidy.
- Guest Rooms
- Guest Bathrooms
- Public Areas such as Lobby and Lifts
- Banquets and Conference Halls
- Parking Area
- Sales and Admin Offices
- Garden
We have 3, 6, 9 short courses then we send our students to 5 star hotel for training field 3 month at Zanzibar Island
TOUR GUIDING
Guides are tourism professionals that lead their guests through the most interesting parts of the region.
It is their task to entertain visitors to their region and to help them to interpret the sights that they are visiting.
This course runs in a period of 3, 6, 9 month short courses then send our students for field attachment in a star hotel at Zanzibar Island
At the end of this course the student will be to plan travel itineraries, familiarizing customers with the locality by vehicle or foot, stay up to date with new attractions that may be of interest to customers
